Southern Airways Posts Best On-Time Performance and Highest Reliability of all U.S. Carriers

Southern Airways Corporation, the parent company of Southern Airways Express and Mokulele Airlines, today announces its industry-leading April 2019 performance results. Both airlines operated by Southern have finished at either first or second place in the two major statistical categories by which airlines are judged: on-time performance and controllable completion.

Southern Airways Express finished April with a controllable completion rate of 99.6%, which led the airline industry. Southern Airways Express’ sister company, Mokulele Airlines, placed second in this category with 99.5%, followed by Delta (99.3%), United (97.7%), and American (97.2%) rounding out the top five*.

Mokulele Airlines posted the highest percentage of on-time departures in the industry during the month of April with a near record-setting 94%. Southern Airways Express placed second in this category at 82.1% followed by Delta (71.7%), United (69.6%), American (65.7%), and Southwest (51.0%).  [Statistics for Hawaiian Airlines are not yet reported, but they averaged 87.8% on-time performance in 2018 as a whole.]

“We have made it our priority to be an industry leader in reliability and on-time performance,” said Stan Little, Chairman and CEO of Southern Airways. “I have to believe that at no point in aviation history has one company operated two airlines that have ranked atop these two very important categories during the same month.”

Southern Airways is the essential air service provider at the Morgantown Airport and has seen its connections to American Airlines flights at Pittsburgh International Airport jump by 23% since announcing its ticketing and baggage partnership with American.

Southern entered into a ticketing and baggage agreement with American Airlines last year. This allows Morgantown passengers to begin their trip from their local airport and have their bags transfer to any American Airlines final destination.

Southern, with operational footprints in the Gulf South, the mid-Atlantic, and South Florida, recently acquired Mokulele Airlines, a carrier providing service throughout the Hawaiian Islands and in Southern California. Following the integration of the two airlines, expected to be complete by mid-summer, the new Southern Airways will operate over 1,400 weekly flights, more than any other commuter carrier in the 50 states, including service to more cities in Hawaii than any other airline.

* Completion rate is the comparison of flights that were flown versus those that were scheduled. This statistic refers only to cancellations that were within the airline’s control. Cancellations for reason such as weather or airport closures are not included in this category.

Ticketing and Baggage at MGW Just Got Easier

Southern Airways Express has announced a new ticketing and baggage agreement with American Airlines. What does this mean for you? It means that you can begin your next trip from the Morgantown Municipal Airport to anywhere American flies and get checked luggage to your final destination. The partnership between Southern Airways and American Airlines means you’ll get through ticketing to your final destination, one baggage check-in location, passenger protection on to alternative flights in the event of disruptions, and seamless Southern and American travel experience

Interline tickets are now available for purchase on Orbitz, Travelocity, and Expedia or by contacting your travel agent or by calling American Airlines reservations at 800-433-7300.

Southern has also announced a new Interline Ticketing and Baggage Agreement with Condor for seemless low cost European travel. Now, with one ticket you can travel from the Morgantown Municipal Airport to Frankfurt, Germany and Explore Europe! Because your starting your Eurpoean vacation from the Morgantown Municipal Airport you’ll enjoy free parking and short TSA lines. Tickets are on sale now through your local travel agent or your favorite on-line travel booking site, like Expedia.com.

A message from Southern Airways Express Chairman

Dear Morgantown passenger,

You may have had a less-than-acceptable experience with Southern Airways’ Morgantown service in the past.  For many months, the nationwide pilot shortage hit our flights in the mid-Atlantic exceptionally hard.  In response, we began a year-long effort to build permanent, sustainable pilot bases across the region, using multiple new programs we pioneered in pilot recruitment. Recently, we met that goal, and now Southern Airways has more pilot bases in this area than any other airline in history!

As a result, we’ve now seen a month of near perfect success with our Morgantown flights.  I am delighted to say, “we’re back – and we’re reliable.”   While every airline will have unexpected delays and even a cancellation from time-to-time, you can now fly Southern from Morgantown with the confidence you expect and deserve.

I hope you’ll give us another chance to earn your business.  Southern is committed to Morgantown and to the continued growth of our largest hub, Pittsburgh International Airport and our East Coast hub, Baltimore-Washington International Airport.

Thank You for flying Southern Airways.  Onward and upward.

 

Stan Little,
Chairman and CEO